Shopping Bag 0 item(s) / Total: $0
Home > Shipping Info

Shipping Info

Our Shipping and Arrival Times

Here at Out Of The Box Parts our Goal with Shipping is to get you your parts in the Time Frame to which you need them. We offer multiple Shipping transit Times that depend on your location in relation to our shipping warehouse. Our warehouse is located in Sarasota FL so shipping addresses that are closer to us will have very fast and affordable transit times, and even locations across the country will be offered competitive shipping speeds and costs, with FedEx Express options in case the parts are needed ASAP. 
NOTE: The Transit times are based off Business Days, as these are the transit days for Fed Ex and USPS. We utilize both USPS and FedEx to ensure that we get your parts delivered in the Transit Time that is selected at Checkout. From the Confirmation of the Order, we will get your Purchase delivered to your door based on the Transit time you select. Transit times assume that an order is placed before 2:00 pm EST. So an order placed after 2:00 pm EST (or on Sat - Sun), would fall to the following business day. In order to ensure that you have selected the correct Transit time for your order, count out the Transit Days (In Business Days) based on when you placed your order. The Shipping Standard, is that Transit times begin the first day the item is In Transit, not the day the item is Picked Up by the Carrier. So, your transit time would begin the day after the carrier picks up the item.

How Do We Ship?

Shipping Methods- Orders may Ship via Fed Ex Ground or USPS. Your shipping method will automatically show which carrier your order will ship with based on the weight of the items in your cart, so there are no surprises. Additionally, your shipping method should display an accurate shipping date estimate based on transit times to your location. Please Provide the necessary address information to successfully complete and process your order based on which carrier was selected (No PO Boxes for a FedEx shipment, for example).

Fed Ex Express-  Offers customers the ability to select a bonafide guaranteed arrival time of packages. This is a more costly, but guaranteed and insured shipping method that allows you to select Overnight, 2nd Day, and 3 Day arrival times for items. When selecting this method take into account that Saturday is not counted as a business day. 
For Example, if you place an order on Thursday at 7:30 am for Fed Ex 2 Day. This order will not arrive until Monday, which would be the 2nd business day. (Friday and Monday would be the two days) This should be reflected in the Estimated Delivery Date, in this case your shipping option should say (Arrival - Monday Jan. 01)

Our Packaging Practices

One of our greatest goals as an internet retailer is to package your items for arrival in the same condition as if you took them off a shelf at a brick and mortar store. That being said sometimes packages much travel great distances and may not always be handled with the same care. If your package arrives and there appears to be obvious damage to the exterior of the package, make note to your delivery driver. We would request to be notified immediately. Customer Service and Satisfaction are Top Priorities of ours. We typically would request a picture to be taken of the damage to the package before opening to inventory the items. Give us a call or send us an email so we can work with you to ensure that all your items are present and in perfect condition. We are here to assist you with this process. If items arrive in a compromised condition, we will address the issue in order to get you the parts you ordered in a timely manner.    

Our Hassle Free Return Policy

Please contact us via Email or Phone during business hours to receive a return Authorization code. We want the return process to be as simple as possible. We accept returns for new and unused items within 90 Days of receiving your Order. All Returns are subject to a 10% Re Stocking fee, which would be processed when the return arrives to our Returns Department. This Re Stocking fee is waived if we have made an error on your order, which requires the return of items.  
Instructions for Returns:Simply repackage your order, include a written or typed out explanation of your return and contact information for processing ( OR Printed Out Copy of your Order Confirmation).  All returns will be processed within four days of arrival to our location. Keep in mind to repackage items safely to prevent damage in shipment. Also, use a notable service such as Fed Ex, USPS, or UPS that will also provide you with tracking information. Also Note, return shipping cost will not be refunded.

For any further Questions contact our Sales Team by email: support@outoftheboxparts.com  
For Returns Please Send To: 
Returns Department - Your RMA Code
6244 Clark Center Ave
Unit #3
Sarasota FL 34238


Customer Service
About Us
Company Info
Privacy Policy
Store Hours EST
Mon-Fri 9am - 5pm
Closed Saturday and Sunday
Payment Options